Application
This unit describes the skills and knowledge required to endorse a business plan for a new initiative, including the marketing, operations, organisational and financial plans within a medium to large organisation.
It applies to individuals who work in high-level management positions and lead the analysis, implementation and management of emerging, and converging, information and communications technology (ICT), as they are integrated into the business process to support the organisational strategic goals of medium to large organisations.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Endorse a marketing plan for ICT business | 1.1 Ensure that internal and external environmental issues are addressed 1.2 Critically review the feasibility of target market projections 1.3 Endorse the selection of advertising and promotional strategies |
2. Endorse the operation plan | 2.1 Review and verify, the scope of the business operation plan 2.2 Ensure that the business plan complies with business needs 2.3 Endorse the criteria for quality processes against the organisational standards |
3. Endorse the organisational plan | 3.1 Critically analyse and review the organisation’s structure 3.2 Ensure that the organisational structure meets the organisation’s strategic plans and directions |
4. Endorse the financial plan | 4.1 Endorse the financial strategy for the new initiative 4.2 Evaluate the expected cash-flow projections 4.3 Critically analyse and evaluate the effects of financial decisions on the ability of the organisation to meet planned outcomes 4.4 Ensure financial risk-management procedures are followed according to organisational requirements 4.5 Ensure early detection and remedial action plans, for deviations in budget objectives and projections |
Evidence of Performance
Evidence of the ability to:
verify the strategy aligning information and communications technology (ICT) services with organisational goals
direct a critical risk analysis, including security, for ICT assets
verify that the risk assessment procedures are implemented
verify that the contingency plans for business continuity are established
evaluate the warning systems, and direct an ongoing process that includes regular or programmed reviews of the risk profile
verify that security products are being utilised
verify organisational security policy is being implemented
direct the development of a strategy to ensure that quality expectations are being met
endorse the main components of the business plan.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
research and summarise, risk management principles and guidelines
review business continuity issues for the organisation
explore the organisation’s industry and current functionality, including the existing data and information systems
describe the organisation's internal and external dependencies, and interdependencies
review and summarise the organisational policies and procedures, including the risk-management strategy
discuss past and current internal, external and industry disruptions
outline the relevant legislation and regulations that impact on business continuity, including:
workplace health and safety (WHS)
environment
duty of care
contracts
business and company law
freedom of information
industrial relations
privacy and confidentiality
due diligence
records management.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:
relevant strategic-level enterprise documentation, including:
planning
financial
ICT infrastructure documentation
legislative policies.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2, 1.3, 2.1, 2.2, 2.3, 3.1, 3.2, 4.1, 4.2, 4.3, 4.4 | Identifies, critically analyses and evaluates complex textual information, to evaluate the effectiveness of business plans |
Writing | 1.3, 2.3, 3.2, 4.1, 4.3, 4.4, 4.5 | Selects the document structure, language, grammar and terminology, to suit the specific subject matter and audience when evaluating, providing feedback, and endorsing business plans |
Oral Communication | 1.1-1.3, 2.1-2.3, 3.1-3.2, 4.1-4.5 | Obtains information by using effective listening and probing, open questioning techniques Uses grammatical structures, specialised language, and the appropriate tone, pitch and body language to achieve precise meaning, when articulating requirements and providing feedback |
Numeracy | 1.2, 2.1, 2.2, 3.2, 4.1, 4.2, 4.3, 4.4, 4.5 | Uses a range of statistical, mathematical and financial calculations, formulae and functions, together with appropriate software tools, to interpret numerical data relating to the market, operational and financial plans, and risk analysis |
Navigate the world of work | 3.2, 4.4 | Takes responsibility to respond to explicit and implicit conventions within familiar work contexts, and appreciates the importance of identifying, and responding to, protocols in new situations |
Get the work done | 1.1, 2.1, 2.2, 3.1, 4.3, 4.4, 4.5 | Recognises the critical importance of clarifying, focusing and aligning goals, and expectations, and uses the process to build ownership of, and broad commitment to, achieving outcomes Takes responsibility for high-impact decisions in complex situations involving many variables and constraints May use formal analytical and lateral thinking techniques for identifying issues, generating and evaluating possible solutions Demonstrates a sophisticated understanding of the principles, concepts, language and practices associated with the digital world, and endorses new technologies |
Sectors
General ICT